Transactions call report shows the information about all call transactions. This report is used to quickly find the data about calls forwarded from publishers to PX, including caller details, call source, and call result.
Transactions call report columns
To view this report, go to Reports -> Transactions call report.
Click any column heading to sort the report down, click one more time to sort it up.
Select columns to display depending on the information you need. Click the gear icon in the upper right corner and select necessary data points.
Some columns are hidden by default for ease of use.
The report includes the following columns:
1. Date is the date and time of the call transaction.
2. Transaction ID is a unique ID of the call transaction.
3. Vertical shows the vertical assigned to your DID number.
4. Publisher shows your name as a publisher in PX.
5. Publisher ID is your unique ID in PX platform.
6. Source is your DID number dialed by the customer.
7. Connected phone - the promo number configured in call offer details, to which the incoming call was forwarded.
8. Conversion - the conversion status of the call uploaded by buyers (New, Contacted, Qualified, or Sale).
9. Offer - the name of the call offer.
10. Offer ID - the unique ID of the call offer.
11. Call result shows the status of the call (Paid, Not paid, Repeated).
12. Spend - the amount of money paid by PX to you.
13. Duration - the total duration of the call.
14. Recording - click the link to download the recording of the call.
- Every call recorded has a voice warning before at the beginning notifying that a call will be recorded.
- Links to recordings are included in the exported report file.
15. Caller ID is the phone number of the customer, from which the call was made.
16. Call GUID shows an internal unique ID of the call generated in PX platform.
17. City - the city of the customer.
18. State - the state of the customer.
Filters
This report can be filtered by date and call offer.
To filter the report by date, click on the date picker and select the preferred period or click the first and last dates of the period in the calendar.
To filter the report by call offer, use the corresponding drop-down menu:
Enter the necessary item in Search field if there is no item you need in the list. Click Reset to select all items in the list.
Click Search by to make a search by Transaction ID, Source, Caller ID or Call GUID:
Exporting
To export the report, click Export your report. Export Data pop-up window will appear:
Choose the preferred separator and click Proceed.
You will be notified as soon as the export file is ready. To download it, go to Reports -> Export Downloads. A page will appear showing all recently requested reports.
To download the report, click Download as CSV.
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